This review only touches on the terrible service provided for these and other issues. Tesla Energy produces high-quality solar panels covered by a generous warranty, but the company’s customer reviews state that it isn't very responsive to complaints and issues. Tesla Says Its In-Car Cameras Aren’t Activated in China Company moves to reassure consumers concerned about privacy after Beijing restricted use of the vehicles Additionally, sales person decided to pass my referral code to one of his friends and despite of 5-6 telephone calls I was unable to get the referral code back. The latest review 2021 model y - dublin service center was posted on Apr 7, 2021. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Tesla Reviews 187 • Average . Tesla reviews first appeared on Complaints Board on Mar 22, 2011. My Tesla wall charger has stopped working. Almost all of these reviews have been from customers who had recently purchased a system, so it remains unclear if Tesla has only improved their sales and installation process, or whether their overall customer service to older customers has improved, as well. He also assures us, when asked, that the new car does have a tow hitch although it says otherwise on paperwork. Why am I being punished for their horrible customer service? The worst ***** service! 1 Tesla reviews. I then waited 40 minutes to get through to tesla customer services and then hung up. For technical assistance with your solar system, submit a request. I picked up my Tesla at the designated time assigned (1pm). Atrocious. I took the day off from work to take delivery on the rescheduled date. We again went back outside, where I 'looked over' the car and got some basic driving and operation instructions from the salesman. Funny this cost £232 pounds inc vat.10. I called to understand why this was my fault, I was told a few things that didn’t make sense, stating my charger was faulty and was told the ‘master technician’ will have to call you to explain.11. Customer service and information over the phone and email has been way better for me than email and phone service for the car, though the car service centre staff have always been really helpful and polite. There is clearly no oversight for any of the 'repairs' that they carry out. Whenever there is an update or something that needs to be done, they always treat their customers the best. Never Buy any car accessory from Tesla's online shop. But hey, it’s okay, because we’re assured by Logan that it will be exactly the same if we buy in January aside from the charging bonus but he could probably “work something out” through the referral program. A free inside look at company reviews and salaries posted anonymously by employees. Initiativbewerbung – die Chance auf den Traumjob, So punkten Sie mit dem ersten Satz in Ihrer Bewerbung, Die 20 Unternehmen mit den besten Karrierechancen, Diese 15 Unternehmen bieten das beste Bewerbungsverfahren, Kultur schlägt Kohle: Firmenphilosophie und Kultur sind wichtiger als das Gehalt, 12 außergewöhnliche Benefits von Berufstätigen in Deutschland. just shocking. There is clearly no oversight for any of the 'repairs' that they carry out. Cons: Customer service, Service sucks, Response time is horrible, Service is horrible, Sales people are not well versed in details of the car Related Companies SolarCity , Tesla … Visit this website t esla.com. At 9:30am on Saturday when I went to leave for my journey, the car doors wouldn’t only open a few inches and the car wouldn’t turn on.4. Tesla Energy produces high-quality solar panels covered by a generous warranty, but the company’s customer reviews state that it isn't very responsive to complaints and issues. I paid £48,440 for a new Model 3. Visit us. They charged me $230.53 for two Sun-shades and never sent me anything. In the meantime, the Tesla Y base price has increased by USD 500.00 which I will have to pay in addition to the white interior upcharge. Learn about Tesla culture, salaries, benefits, work-life balance, management, job security, and more. I have called several times Tesla without a callback. We are proud to have received a perfect score of 100% for the 6th year in a row on the Human Rights Campaign Corporate Equality Index. Tesla is disrupting the automotive retail industry that has been operating the same way for a decade, and consumers are responding positively because the brand has an 90% overall satisfaction rating. 23 Tesla reviews. So 8 ball pretend I should pretend TESLA customer service is doing their job and hope for the best ? Now we do the same for batteries. Logan assured us as we’re driving out there that the process will be straightened out by the time we get there. When I had my Model S, service was so great, and service center reps were really knowledgeable. I have had my Tesla for going on 4 months now and still do not have appropriate license plates on my car. Tesla drastically increased the price of its solar roof, causing some customers to cancel their orders. Problem is, Tesla threw out ALL service when they eliminated sales from the old SolarCity structure. All that said, the actual ride was very good -- although the "300 mile charge" went only 200 miles. I signed all the paperwork outside in the 20 degree weather. 15 Tesla reviews. Whether Tesla is looking for someone to Tweet from the company account or handle a Customer Service-based account is unclear. At this point, given the snowy weather, we decide to wait until the spring so we don’t have to go through the snow tire to regular tire exchange we had to in January. One customer was told his costs would go up 114 percent for the solar roof installation. I responded and expressed a desire to speak w/him by phone. Solved the problem . I had a worst experience including delays, uncleaned car, etc. Someone called me , came to the house today. They have so much money but don't want to hire real people to deal with customers. A damaged roof seal, oil marks on the interior cloth and greasy mark on the rear seats - all present from collection. A free inside look at company reviews and salaries posted anonymously by employees. I will post negative reviews wherever I can on the internet about the appalling customer service and I will absentmindedly forget to mention anything good about the car! Tesla Maintenance Plan Cost. It was 20 degrees (NY) outside. Beste Krankenversicherung, die mir jemals angeboten wurde. Was ist ein angemessenes Gehalt für Ihren Job? Worst Customer Service In Industry. A free inside look at company reviews and salaries posted anonymously by employees. Tesla drastically increased the price of its solar roof, causing some customers to cancel their orders. And no way of making an effective complaint to anyone. Original review: April 9, 2021. 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